When you have to make a decision and don’t have enough information to see the full picture, your brain fills in the gaps with assumptions about the world that you have been storing throughout your life. This is one way to define intuition. It happens very fast and it happens…

An accident kept my right arm in a sling for a few weeks and I had to make the best of my left hand. Simple tasks like brushing my teeth or preparing a meal didn’t come easily anymore. …

Gaps activate your imagination and push you to set your problem-solving process back in motion when it gets stuck. In the early phases of problem framing, gaps in meaning or understanding help you move faster. There are so many things you don’t know, that jumping over them for the time…

We are human because we are designed to move and we are alive because we are always in motion. Our ability to move is at the core of the worlds we imagine and, eventually, build or destroy. Movement is an idea and a behavior that goes back to the origin…

I could not decide whether the title of this story should be organizational creativity or creative organizations. They sound close enough, but do they have the same meaning? A creative organization has people who appreciate the value of ideas as much as the need to turn them into reality. It…

The map of design imagination has a number of districts with flexible boundaries that overlap and recede to redefine new relationships. They are neither dogmatic nor hermetic, but in flux. In my experience, these are some of the districts of design: The district of I and we. Making personal choices…

Alignment is deliberate, something you choose to pursue, a goal that calls for your best proactive self because it won’t happen on its own. The good leader won’t say we need to find alignment because she knows alignment is not something you find but something you pursue. It is the…

A frame is a mental model that helps you understand how things work when you have to make decisions. There are many possible frames for the same situation and choosing the right one is always harder than reusing a frame that is familiar to you. Think about those tourists who…

Some solutions can be found but others have to be crafted. Richard Sennett has a good definition for craft: the pursuit of the job well done for its own sake. Craft is not altruism. It is not just love for the work. It is the love for the work that…